Do magnetic insoles actually work?

Magnetic insoles work best when combined with proper anatomical support rather than used as a standalone therapy. The magnets in NuSole are positioned at key pressure points to support circulation and sensory stimulation in the feet, while the 3-arch support system addresses the structural causes of foot pain and fatigue. Dr. Bruce Whittingham developed NuSole based on clinical observation of thousands of patients — the magnetic stimulation component complements, rather than replaces, the biomechanical support the insole provides.

How long does it take to feel the benefits of NuSole magnetic insoles?

Most customers notice a difference within the first one to two weeks of regular wear. There is a short adjustment period as your feet adapt to proper 3-arch alignment — some people feel immediate relief, while others find the benefits build gradually. We recommend wearing NuSole consistently for at least 14 days before assessing the full effect.

Can I use NuSole in any shoe?

Yes — NuSole insoles fit any enclosed shoe including work boots, runners, casual sneakers, and dress shoes. Each pair can be trimmed to size using the guide printed on the insole, making NuSole a year-round solution unlike arch-support footwear limited to specific styles or seasons.

Are NuSole insoles suitable for plantar fasciitis?

NuSole's 3-arch support system is specifically relevant for plantar fasciitis sufferers because it stabilises the medial arch most commonly involved in plantar fascia strain. By distributing load across all three arches, NuSole helps reduce repetitive strain on the plantar fascia during walking and standing. If you have been diagnosed with plantar fasciitis, we recommend consulting your health professional alongside using supportive insoles.

Refund policy

Returns & Refunds

We’re here to support every step — that’s why we offer a 30-day return policy from the day your order arrives.

Our goal is to help you move better and give you the freedom of pain-free movement. If you're not satisfied with your NuSole Performance Insoles, we’ve got you covered.

30-Day Money Back Guarantee

If your insoles are unused, unworn, and in their original packaging, you can return them for any reason within 30 days of delivery. Just make sure to include your proof of purchase.

NuSole insoles aren’t just orthotics — they’re performance tools. To feel the difference, you need to wear them:

Worn them for at least one full day?
Didn’t feel the support you expected?

Let us know within 14 days of first wear and we’ll help you return them.

We recommend trying them for 4 consecutive days — most feet need time to adjust.

If it’s still a no, email us at info@nusole.com.au with a quick explanation so we can keep improving.

Not Designed to Be Used in Water

Due to the intricate design of our magnetic technology, NuSole insoles are not waterproof.

Our Performance Insoles are made for dry, performance-driven environments — not pools, puddles, or washing machines.

Insoles returned with water damage or moisture exposure will not be eligible for a refund.

Something Not Right?

If you received the wrong item or something arrived damaged, contact us at info@nusole.com.au within 48 hours and we’ll make it right.

How to Return or Exchange

Email info@nusole.com.au with your order number and reason for return or exchange.
We’ll send through the next steps.
Once we’ve received and inspected your return, we’ll confirm your refund.

Refunds

Once approved, your refund will be processed to your original payment method within 10 business days.

Please note: bank and credit card processing times may vary.

If it’s been more than 15 business days since your return was approved and you haven’t seen the refund, reach out to us at info@nusole.com.au.